Service difficulty report · Display · Boeing 737990ER

Difficulty date
October 17, 2016
Submitted
October 19, 2016
Operation
Air carrier
Aircraft
N494AS
Make and model
Boeing 737990ER
Aircraft serial
41729
Aircraft time
2,740 hours, 874 cycles
Part
Display
Condition
Malfunctioned
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING CRUISE, VTK ON CAPTAIN'S NAV DISPLAY MAP WENT AWAY. FMC PROMPT MISSING FROM BOTH CDU'S. QRH FOLLOWED AND PUT BOTH FMC BOTH ON RIGHT. DUAL FMC RESTORED. ACFT GROUNDED. PERFORMED BITE OF NR 1 FMC, NO FAULTS NOTED IAW FIM 34-60-00.