Service difficulty report · Satcom · Boeing 737890

Difficulty date
October 30, 2016
Submitted
November 1, 2016
Operation
Air carrier
Aircraft
N569AS
Make and model
Boeing 737890
Aircraft serial
35184
Aircraft time
36,939 hours, 11,395 cycles
Part
Satcom
Condition
Locked
Location
Cockpit
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP. GROUNDED, YES. ACCOMPLISHED SATCOM RESET PROCEDURE PER QRH. SATCOM OPS RESTORED NORMAL..