Service difficulty report · Satcom · Boeing 737890

Difficulty date
November 22, 2016
Submitted
November 28, 2016
Operation
Air carrier
Aircraft
N577AS
Make and model
Boeing 737890
Aircraft serial
35186
Aircraft time
37,031 hours, 11,009 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCK-UP. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE PER QRH. SATCOM RESTORED NORMAL.