Service difficulty report · Satcom · Boeing 737890

Difficulty date
December 11, 2016
Submitted
December 13, 2016
Operation
Air carrier
Aircraft
N559AS
Make and model
Boeing 737890
Aircraft serial
35178
Aircraft time
37,823 hours, 11,264 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM NOT DISPLAYED ON MCDU MENU. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE PER QRH. SATCOM OPS RESTORED NORMAL.