Service difficulty report · Satcom · Boeing 737890

Difficulty date
January 3, 2017
Submitted
January 9, 2017
Operation
Air carrier
Aircraft
N560AS
Make and model
Boeing 737890
Aircraft serial
35179
Aircraft time
39,702 hours, 11,999 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

NR 1 AND 2 SATCOM WOULD NOT CONNECT WITH APPROPRIATE HF/SAT TRANSFER SWITCH SELECTED TO SAT. BLUE SQUARE SAT ANNUNCIATOR ILLUMINATED, AUDIO SELECT PANEL SELECTED TO APPROPRIATE SAT. SATCOM SHOWED CYCLING BUT NEVER CONNECTED DISPLAYS, NO NUMBER AT BOTTOM OF SCREEN. ACFT GROUNDED. CYCLED AIRCRAFT POWER AND PERFORMED A SATCOM OPERATIONAL TEST IAW AMM 23-15-00-730-801. OP CHECKED GOOD. MADE NUMEROUS CALLS TO AND FROM THE AIRCRAFT WITHOUT ANY NOTED ISSUES. THIS AIRCRAFT SHOWS NO HISTORY OF SIMILAR ISSUES WITHIN THE LAST 90 DAYS.