Service difficulty report · Satcom · Boeing 737890

Difficulty date
January 11, 2017
Submitted
January 13, 2017
Operation
Air carrier
Aircraft
N596AS
Make and model
Boeing 737890
Aircraft serial
35688
Aircraft time
33,024 hours, 10,068 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURES IAW QRH. SATCOM OPS RESTORED NORMAL.