Service difficulty report · Satcom · Boeing 737890

Difficulty date
January 17, 2017
Submitted
January 19, 2017
Operation
Air carrier
Aircraft
N538AS
Make and model
Boeing 737890
Aircraft serial
41188
Aircraft time
18,397 hours, 5,367 cycles
Part
Satcom
Condition
Locked
Location
Cockpit
Stage of operation
TX
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP DURING POWER TRANSFER. GROUNDED - YES. ACCOMPLISHED RESET PROCEDURE PER QRH. SATCOM OPS RESTORED NORMAL.