Service difficulty report · Starter Gen · Boeing 737990ER

Difficulty date
January 18, 2017
Submitted
January 30, 2017
Operation
Air carrier
Aircraft
N471AS
Make and model
Boeing 737990ER
Aircraft serial
41703
Aircraft time
9,150 hours, 3,023 cycles
Part
Starter Gen
Part number
28B5457
Part serial
117B1063
Condition
Failed
Location
Apu
Part time
8,174 hours, 11,537 cycles
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CREW REPORTED APU GENERATOR WILL NOT COME ONLINE AND NO VOLTS OR FREQS SHOW. ACFT GROUNDED. REMOVED & REPLACED APU STARTER GENERATOR IAW AMM 49-41-21. OPS & LEAK CHECKED GOOD . APU GEN VOLTS/FREQUENCIES FAULT LIGHT GOOD.