As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
DURING START OF NR 1 ENGINE, NO N1 OR N2 ROTATION AFTER START SWITCH TO GROUND. START VALVE OPEN LIGHT ILLUMINATED. ACFT GROUNDED. PERFORMED GROUND MOTORD. NO ROTATION. REMOVED CLAMPS IAW AMM 80-11-01. 62111. REMOVED AND REPLACED THE STARTER ASSEMBLY IAW AMM F80-11-01/401. OPS CHECKED GOOD. NO LEAKS NOTED.