Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
February 27, 2017
Submitted
March 1, 2017
Operation
Air carrier
Aircraft
N469AS
Make and model
Boeing 737990ER
Aircraft serial
41702
Aircraft time
10,270 hours, 3,407 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM OPS RESTORED NORMAL.