Service difficulty report · Sliding Window · Boeing 737990ER

Difficulty date
February 28, 2017
Submitted
March 3, 2017
Operation
Air carrier
Aircraft
N477AS
Make and model
Boeing 737990ER
Aircraft serial
40716
Aircraft time
6,813 hours, 2,245 cycles
Part
Sliding Window
Part number
56100026
Part serial
15100H8803
Condition
False Indication
Location
Cockpit
Part time
6,838 hours, 2,255 cycles
Stage of operation
CR
How discovered
O
Nature of condition
N
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

LEVEL OFF AT FL 310, RECEIVED A MASTER CAUTION ANTI-ICE RIGHT SIDE WINDOW OVERHEAT LIGHT. RAN WINDOW OVERHEAT QRH, LET WINDOW COOL FOR 5 MINUTES. OVERHEAT LIGHT CAME ON AGAIN WHEN THE SWITCH WAS TURNED ON. FOLLOWED QRH PROCEDURE AND TURNED OFF. ACFT GROUNDED. REMOVED AND REPLACED THE RT SLIDING WINDOW ASSY IAW AMM 56-12-11/401. OPS CHECKED AND TESTED GOOD.