Service difficulty report · Satcom · Boeing 737890

Difficulty date
March 13, 2017
Submitted
March 15, 2017
Operation
Air carrier
Aircraft
N596AS
Make and model
Boeing 737890
Aircraft serial
35688
Aircraft time
33,696 hours, 10,253 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
CL
How discovered
O
Nature of condition
P
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING CLIMBOUT, SATCOM NOT DISPLAYED ON MCDU MENU PAGE. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM OPS RESTORED NORMAL.