Service difficulty report · Satcom · Boeing 737890

Difficulty date
March 21, 2017
Submitted
March 23, 2017
Operation
Air carrier
Aircraft
N584AS
Make and model
Boeing 737890
Aircraft serial
35682
Aircraft time
36,579 hours, 10,885 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCK-UP. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW THE QRH. SATCOM OPS RESTORED NORMAL.