Service difficulty report · Satcom · Boeing 737890

Difficulty date
April 2, 2017
Submitted
April 4, 2017
Operation
Air carrier
Aircraft
N562AS
Make and model
Boeing 737890
Aircraft serial
35091
Aircraft time
40,393 hours, 12,023 cycles
Part
Satcom
Condition
Locked
Location
Cockpit
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP IN FLIGHT. GROUNDED - YES. ACCOMPLISHED RESET PROCEDURE PER QRH. SATCOM OPS RESTORED NORMAL.