Service difficulty report · Satcom · Boeing 737890

Difficulty date
April 9, 2017
Submitted
April 11, 2017
Operation
Air carrier
Aircraft
N596AS
Make and model
Boeing 737890
Aircraft serial
35688
Aircraft time
34,043 hours, 10,336 cycles
Part
Satcom
Condition
Locked
Location
Cockpit
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKED UP 4 HOURS INTO ETOPS FLIGHT. PERFORMED SATCOM LOCKUP ABNORMAL PROCEDURE. GROUNDED - YES. VERIFIED SATCOM OPS CHECK OK, REF FIM TASK 23-15 TASK 801.