Service difficulty report · Control Panel · Boeing 737890

Difficulty date
April 18, 2017
Submitted
April 20, 2017
Operation
Air carrier
Aircraft
N513AS
Make and model
Boeing 737890
Aircraft serial
35192
Aircraft time
32,798 hours, 9,829 cycles
Part
Control Panel
Part number
G716401
Part serial
306
Condition
Failed
Location
Satcom
Part time
15,463 hours, 4,425 cycles
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ATTEMPTED TEST CALL ON SAT 1 & SAT 2. WE COULD HEAR DISPATCH BUT THEY COULD NOT HEAR US. ACFT GROUNDED. REMOVED AND INSTALLED A NEW SATCOM TRANSFER PANEL IAW AMM 23-15-00. PERFORMED SYSTEM TEST IAW AMM 23-15-00-730-801, SYSTEM CHECKED NORMAL. PERFORMED HF OPS TEST IAW AMM 23-11-00, SYSTEM CHECKED NORMAL.