Service difficulty report · Unknown · Boeing 737990ER

Difficulty date
May 8, 2017
Submitted
May 10, 2017
Operation
Air carrier
Aircraft
N469AS
Make and model
Boeing 737990ER
Aircraft serial
41702
Aircraft time
11,000 hours, 3,651 cycles
Part
Unknown
Condition
Malfunctioned
Location
Satcom
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP WAS INDICATED. GROUNDED - YES. ACCOMPLISHED RESET PROCEDURE PER QRH. SATCOM OPS RESTORED NORMAL.