Service difficulty report · Software · Boeing 737790

Difficulty date
May 14, 2017
Submitted
May 16, 2017
Operation
Air carrier
Aircraft
N644AS
Make and model
Boeing 737790
Aircraft serial
30795
Aircraft time
47,032 hours, 21,248 cycles
Part
Software
Condition
Faulty
Location
Cockpit
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

UPON DIVERSION TO ANC THE FMC DID NOT DISPLAY TIME, WIND, AND FUEL CALCULATIONS. LNAV WAS OPERATIONAL. GROUNDED - YES. KNOWN ANOMALY WITH THE U11.0 OP PROGRAM SOFTWARE. NO FAULT LOGGED ON PREV FLT. NO HISTORY - 60 DAYS. OPS CHECK LT & RT FMC GOOD REF MM 34-61-00.