Service difficulty report · Satcom · Boeing 737890

Difficulty date
June 12, 2017
Submitted
June 14, 2017
Operation
Air carrier
Aircraft
N532AS
Make and model
Boeing 737890
Aircraft serial
36346
Aircraft time
27,121 hours, 8,085 cycles
Part
Satcom
Condition
Locked
Stage of operation
TX
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKED AFTER POWER CHANGE FROM GROUND POWER TO APU POWER. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM OPS RESTORED NORMAL.