Service difficulty report · Compensator · Boeing 737990ER

Difficulty date
May 22, 2017
Submitted
June 21, 2017
Operation
Air carrier
Aircraft
N483AS
Make and model
Boeing 737990ER
Aircraft serial
36350
Aircraft time
6,925 hours, 2,356 cycles
Part
Compensator
Part number
2020202
Condition
Failed
Location
Center Fuel Cell
Stage of operation
CR
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

JUST PRIOR TO DESCENT, THE CENTER TANK QUANTITY AND TOTAL FUEL QUANTITY WENT BLANK AND STAYED BLANK. ACFT GROUNDED. MAINTENANCE AND TROUBLESHOOTING PERFORMED ON TSR818515. REMOVED AND REPLACED ALL CENTER FUEL TANK UNITS AND COMPENSATORS IAW AMM 28-41-21-000-801, AND 28-41-21-400-801. PERFORMED FUEL QUANTITY INDICATING SYSTEM OPS TEST IAW AMM 28-41-00-710-801. TESTS CHECKED GOOD.