Service difficulty report · Satcom · Boeing 737890

Difficulty date
July 31, 2017
Submitted
August 2, 2017
Operation
Air carrier
Aircraft
N532AS
Make and model
Boeing 737890
Aircraft serial
36346
Aircraft time
27,677 hours, 8,258 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKED UP, NOT DISPLAYED ON MCDU MENU PAGE, ENROUTE. ACFT GROUNDED. RESET IAW QRH, WORKS NORMALLY.