Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
August 18, 2017
Submitted
August 21, 2017
Operation
Air carrier
Aircraft
N469AS
Make and model
Boeing 737990ER
Aircraft serial
41702
Aircraft time
12,254 hours, 4,052 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
CR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING CRUISE, THERE WAS NO SATCOM PROMPT. ACFT GROUNDED. PERFORMED QRH PROCEDURE AND RE-ESTABLISHED SATCOM.