Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
August 19, 2017
Submitted
August 21, 2017
Operation
Air carrier
Aircraft
N469AS
Make and model
Boeing 737990ER
Aircraft serial
41702
Aircraft time
12,275 hours, 4,057 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
TX
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

WHILE PARKED AT THE GATE, NOTICED THAT SATCOM WAS NOT DISPLAYED ON THE MCDU. ACFT GROUNDED. ACCOMPLISHED THE SATCOM LOCK-UP QRH PROCEDURE. SATCOM RETURNED TO THE MCDU. RESUMED NORMAL OPS.