Service difficulty report · Satcom · Boeing 737890

Difficulty date
August 20, 2017
Submitted
August 22, 2017
Operation
Air carrier
Aircraft
N596AS
Make and model
Boeing 737890
Aircraft serial
35688
Aircraft time
35,510 hours, 10,801 cycles
Part
Satcom
Condition
Locked
Location
Unknown
Stage of operation
TX
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP ON POWER TRANSFER. ACFT GROUNDED. ACCOMPLISHED RESET IAW QRH. SATCOM OPS RESTORED NORMAL.