Service difficulty report · Satcom · Boeing 737890

Difficulty date
August 23, 2017
Submitted
August 25, 2017
Operation
Air carrier
Aircraft
N558AS
Make and model
Boeing 737890
Aircraft serial
35177
Aircraft time
42,673 hours, 12,545 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURES IAW QRH. SATCOM OPS RESTORED NORMAL.