Service difficulty report · Generator · Boeing 737890

Difficulty date
November 1, 2017
Submitted
November 2, 2017
Operation
Air carrier
Aircraft
N596AS
Make and model
Boeing 737890
Aircraft serial
35688
Aircraft time
36,260 hours, 11,057 cycles
Part
Generator
Condition
Failed
Location
Apu
Stage of operation
TX
How discovered
9
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

WHILE AT THE GATE WITH THE APU POWERING THE BUSSES, THE APU POWER DISCONNECTED FROM THE AIRCRAFT. THE APU GEN OFF BUS ILLUMINATED AND THE APU POWER WOULD NOT RECONNECT. THE APU GEN SHOWS NO VOLTS OR FREQS. ACFT GROUNDED. PERFORMED APU OPERATIONAL TEST IAW AMM 49-11-00-710-801. OPS CHECKED GOOD. VOLTS AND FREQ REMAINS NORMAL.