As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
RAMP REPORTED THE L1 DOOR WILL NOT CLOSE. ACFT GROUNDED. VERIFIED L1 DOOR DOES NOT CLOSE PARALLEL TO FUSELAGE ON FINAL STAGE AND HARD TO CLOSE FROM INSIDE, ADJUSTED THE L1 DOOR GUIDE ARM IAW AMM 52-11-00-820-801, STEP 2, PARA H. DOOR OPS CHECKED GOOD.