Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
November 28, 2017
Submitted
November 29, 2017
Operation
Air carrier
Aircraft
N474AS
Make and model
Boeing 737990ER
Aircraft serial
40715
Aircraft time
9,745 hours, 3,197 cycles
Part
Fmc
Condition
Intermittent
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FMC PROMPT DISAPPEARING ON BOTH CDU. ACFT GROUNDED. CYCLED POWER TO BOTH FMC, CDU, AND FMC PROMPTS RETURNED, OPS CHECKED GOOD IAW FIM 34-61 TASK 807.