Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
December 25, 2017
Submitted
December 27, 2017
Operation
Air carrier
Aircraft
N474AS
Make and model
Boeing 737990ER
Aircraft serial
40715
Aircraft time
10,012 hours, 3,292 cycles
Part
Satcom
Condition
Malfunctioned
Location
Left
Stage of operation
NR
How discovered
O
Nature of condition
P
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

LEFT SATCOM PROMPT NOT DISPLAYED ON MENU. PERFORMED SATCOM LOCKUP QRH AND LT SATCOM PROMT APPEARED. ACFT GROUNDED. PERFORMED OPS CHECK OF THE SATCOM, OPS CHECKED GOOD IAW AMM 23-15-00, NO DEFECTS NOTED.