Service difficulty report · Actuator · Boeing 737990ER

Difficulty date
December 28, 2017
Submitted
January 8, 2018
Operation
Air carrier
Aircraft
N491AS
Make and model
Boeing 737990ER
Aircraft serial
44109
Aircraft time
8,405 hours, 2,842 cycles
Part
Actuator
Part number
676000141
Part serial
676000145095
Condition
Failed
Location
Ram Air Exhaust
Part time
8,482 hours, 2,963 cycles
Stage of operation
NR
How discovered
O
Nature of condition
N
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

RIGHT PACK LIGHT ILLUMINATED ON RECALL. LIGHT GOES OUT WITH MASTER CAUTION RESET. ACFT GROUNDED. ACCOMPLISHED FIM 21-53 TASK 810, PACK ZONE TEMP CONTROLLER BITE AMM 21-61-00-700-806-002 SHOWS THE RIGHT PACK EXHAUST FAULT. REMOVED AND REPLACED THE RAM AIR EXHAUST ACTUATOR IAW AMM TASK 21-51-27. TESTED ACTUATOR AND THE SYSTEM OPS AND INDICATIONS. THE AFT EXHAUST DUCT LOUVERS INTERMITTENT STAYED HALF CLOSED ON THE AIR MODE FOR A FEW SECONDS THEN STAYED OPEN. THE PROCESS REPEATED ITSELF TWO TIMES. SUSPECT A BAD ACTUATOR. OPS CHECKED THE RAM AIR INLET & EXHAUST ACTUATION. RAN OPS CHECK MULTIPLE TIMES. BOTH ACTUATORS ON THE NR 2 SIDE OPERATE NORMALLY. RAM FIM 21-53 TASK 810 INCLUDING BITE AMM 21-61-00-700-806-802. NO FAULTS FOUND.