Service difficulty report · Satcom · Boeing 737890

Difficulty date
December 30, 2017
Submitted
January 2, 2018
Operation
Air carrier
Aircraft
N506AS
Make and model
Boeing 737890
Aircraft serial
35690
Aircraft time
36,370 hours, 11,148 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKED UP. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM RESTORED TO NORMAL.