Service difficulty report · Satcom · Boeing 737890

Difficulty date
March 8, 2018
Submitted
March 15, 2018
Operation
Air carrier
Aircraft
N562AS
Make and model
Boeing 737890
Aircraft serial
35091
Aircraft time
44,095 hours, 13,140 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM RADIO ON SAT 2 OR SAT 1 NO RECEIVE AND NO SIDE TONE. STATION CALLED REPORTED RECEIVING LOUD AND CLEAR. ACFT GROUNDED. PERFORMED A SATCOM SYSTEM TEST IAW AMM 23-15-00. OPS CHECKED NORMAL.