As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
NR 2 ENGINE WILL NOT START, APU DUCT PRESSURE 45 PSI. START SWITCH IN GROUND MODE, START VALVE OPEN INDICATION N2 0 PERCENT. FAN BLADES TURNED BY HAND. EXTERNAL HEAT SOURCE APPLIED WITH COWL COVERS. NO CHANGE ON RESTART ATTEMP, NR 1 ENGINE TURNS NORMALLY WITH START SWITCH IN GROUND MODE. ACFT GROUNDED. REPLACED THE NR 2 ENGINE STARTER IAW AMM 80-11-01. OPS CHECKED NORMAL.