Service difficulty report · Fmc · Boeing 737890

Difficulty date
March 30, 2018
Submitted
April 2, 2018
Operation
Air carrier
Aircraft
N596AS
Make and model
Boeing 737890
Aircraft serial
35688
Aircraft time
37,853 hours, 11,538 cycles
Part
Fmc
Part number
1762000101
Part serial
007225
Condition
Failed
Location
Ee Bay
Part time
16,708 hours, 5,546 cycles
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

LEFT AND RIGHT FMCS INTERMITTENTLY LOCKING UP. KEYS ON MCDU PAD DON'T WORK, FMC PROMPT AND ICON ON THE L1 ISN'T DISPLAYED AND AMBER VTK WARNING SHOWS INTERMITTENTLY ON CAPTAIN`S ND. ACFT GROUNDED. REMOVED & REPLACED THE NR 1 FMCS IAW AMM 34-61-02. PERFORMED FMC SOFTWARE CROSSLOAD, PERFORMANCE FACTORS ADJUSTMENT & OPS TESTED NORMAL IAW AMM 34-61-00. VERIFIED AIPC 34-61-02 FOR FMCS & SOFTWARE P/N.