SDR ASAA2018040324122

Service difficulty report · Satcom · Boeing 737890

Difficulty date: April 3, 2018
Submitted: April 4, 2018
Operation: Air carrier
Aircraft: N532AS
Make and model: Boeing 737890
Aircraft serial: 36346
Aircraft time: 30,388 hours, 9,065 cycles
System (JASC): 2300 · Communications System
Part: Satcom
Condition: Malfunctioned
Stage of operation: NR
How discovered: 9
Nature of condition: O
Precautionary procedure: O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOMS 1 & 2 WOULD NOT TRANSMIT, RECEIVED OK, WITH MEDLINK AND DISPATCH. COMPLETED A SATCOM LOCKOUT CHECKLIST, TRANSMITTING & RECEIVING OK ON BOTH INBD & OTBD CALLS ON BOTH SATCOMS. ACFT GROUNDED. IAW FIM 23-15, TASK 801, SATCOM OPS NORMAL.