As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
L2 DOOR WILL NOT FULLY OPENS HALFWAY. ACFT GROUNDED. REMOVED AND REPLACED THE AFT ENTRY DOOR SNUBBER IAW AMM 52-13-51. INSTALLATION TESTED GOOD. UPON FURTHER INSPECTION FOUND AFT ENTRY DOOR GUIDE ARM WORN. REMOVED AND REPLACED AFT ENTRY DOOR GUIDE ARM IAW AMM 52-13-21. DOOR ADJUSTMENT TESTED GOOD.