What was found
SATCOM MENU OPTION MISSING. SATCOM LOCKED ON GROUND. ACFT GROUNDED. RAN QRH. SATCOM CORRECTED AND AVAILABLE.
- Difficulty date
- April 9, 2018
- Submitted
- April 11, 2018
- Operation
- Air carrier
- Aircraft
- N431AS
- Make and model
- Boeing 737990ER
- Aircraft serial
- 43255
- Aircraft time
- 17,875 hours, 5,905 cycles
- System (JASC)
- 2300 · Communications System
- Part
- Satcom
- Condition
- Malfunctioned
- Stage of operation
- TX
- How discovered
- O
- Nature of condition
- O
- Precautionary procedure
- O
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.