Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
May 23, 2018
Submitted
May 25, 2018
Operation
Air carrier
Aircraft
N492AS
Make and model
Boeing 737990ER
Aircraft serial
44110
Aircraft time
9,914 hours, 3,394 cycles
Part
Satcom
Condition
Unknown
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM 1 AND 2 RECEIVES BUT WILL NOT TRANSMIT. ATTEMPT USING HEADSET, AND HAND MICROPHONE USING BOTH YOKE PTT AND PTT ON THE COMMS PANEL. ACFT GROUNDED. PERFORMED AMM 23-15-00-730-801, OPS REPORTED WORKING FINE. NO HISTORY LAST 30 DAYS.