Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
June 7, 2018
Submitted
June 11, 2018
Operation
Air carrier
Aircraft
N477AS
Make and model
Boeing 737990ER
Aircraft serial
40716
Aircraft time
12,004 hours, 3,925 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM WOULD NOT TRANSMIT, BUT DID RECEIVE. ACFT GROUNDED. PERFORMED SATCOM LOCKUP PROCEDURE FROM QRH 5.4. SATCOM OPS NORMAL.