Service difficulty report · Unknown · Boeing 737890

Difficulty date
July 6, 2018
Submitted
July 9, 2018
Operation
Air carrier
Aircraft
N589AS
Make and model
Boeing 737890
Aircraft serial
35686
Aircraft time
40,536 hours, 12,248 cycles
Part
Unknown
Condition
Malfunctioned
Location
Fmc
Stage of operation
LD
How discovered
O
Nature of condition
J
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AFTER LANDING, BOTH FMCS DUMPED WITH "VTK" DISPLAYED ON CAPTAIN SIDE ONLY. BOTH SIDES-MENU HAD "FMC" PROMPT MISSING. AFTER A MINUTE OR SO, VTK WENT AWAY AND FMC PROMPT RETURNED TO MENU, HOWEVER ALL FMC DATA HAD DUMPED. GROUNDED - YES. INTERROGATED CDU FOUND GROUND FAULT FMC-L PGM. CW FIM 34-61 TASK 801 AND TASK 34-61 TASK 807 REF PARA (2)(A). AC IS OK FOR CONTINUED SERVICE.