Service difficulty report · Software · Boeing 737890

Difficulty date
July 28, 2018
Submitted
July 31, 2018
Operation
Air carrier
Aircraft
N569AS
Make and model
Boeing 737890
Aircraft serial
35184
Aircraft time
43,514 hours, 13,332 cycles
Part
Software
Condition
Faulted
Location
Fmc
Stage of operation
TX
How discovered
O
Nature of condition
J
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

VTK DISPLAYED ON BOTH NAVIGATION DISPLAYS AFTER LANDING DURING TAXI - IN TO OAK. GROUNDED - YES. PERFORMED FIM 34-61 TASK 801, SYSTEM CHECKS GOOD. INFLIGHT FAULTS HAD ONE GROUND FAULT FOR RT FMC, CODE 3DD REVEALED IT WAS A PROGRAM FAULT, A SOFTWARE INSTRUCTION WASN'T EXECUTED. THIS WAS AN INTERMITTENT SOFTWARE FAULT. SYSTEM CHECKS GOOD IAW FIM 34-61 TASK 801.