Service difficulty report · Unknown · Boeing 737890

Difficulty date
August 31, 2018
Submitted
September 4, 2018
Operation
Air carrier
Aircraft
N560AS
Make and model
Boeing 737890
Aircraft serial
35179
Aircraft time
45,979 hours, 13,809 cycles
Part
Unknown
Condition
Malfunctioned
Location
Cockpit
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ON NUMEROUS OCCASIONS TRYING TO SEND OR RECEIVE MESSAGES ON THE ATC PORTION OF THE FMC WAS VERY SLOW OR UNABLE (POSSIBLE JUST SATCOM). GROUNDED - YES. ACCOMPLISHED LEFT FMC BITE REF FIM 34-61 TASK 801. FOUND PGM FAULT, AND ETHERNET FAULTS LOGGED. PERFORMED FIM 34-61 TASK 837, 34-61 TASK 807. NO CURRENT FAULTS FOUND. PERFORMED FMC OPS TEST REF AMM 34-61-00-710-801 FMCS - OPERATIONAL TEST. SYS CKS NML. ACCOMPLISHED AMM TASK 23-15-00-730-801 - SATCOM COMMUNICATION SYSTEM - SYSTEM TEST. SYS CKS NML.