Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
September 8, 2018
Submitted
September 10, 2018
Operation
Air carrier
Aircraft
N491AS
Make and model
Boeing 737990ER
Aircraft serial
44109
Aircraft time
11,334 hours, 3,830 cycles
Part
Satcom
Condition
Malfunctioned
Location
Cockpit
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT NOT DISPLAYED ON FMC MENU. GROUNDED - YES. RESET SATCOM CB PER QRH. SAT RESTORED.