Service difficulty report · Satcom · Boeing 737890

Difficulty date
February 6, 2019
Submitted
February 12, 2019
Operation
Air carrier
Aircraft
N559AS
Make and model
Boeing 737890
Aircraft serial
35178
Aircraft time
45,815 hours, 13,654 cycles
Part
Satcom
Condition
Malfunctioned
Location
Cockpit
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT 1 AND SAT 2 UNAVAILABLE DURING FLIGHT (NOT READY). GROUNDED - YES. PERFORMED GOOD RESET OF SATCOM SYSTEM PER FIM 23-15-00-23-801. PERFORMED GOOD OPS TEST OF SATCOM NR 1 AND NR 2 PER AMM 23-15-00-730-801.