What was found
UNABLE TO USE SATCOM 1 AND 2 FOR PHONE PATCH TO MEDLINK. A/C SATCOM RADIO TRANSMISSION RECEIVED BUT UNABLE TO HEAR AUDIO ON AIRPLANE HEADSET. SATCOM DATALINK APPEARS TO WORK OKAY. GROUNDED - YES. ON DEFERRAL.
- Difficulty date
- February 6, 2019
- Submitted
- February 12, 2019
- Operation
- Air carrier
- Aircraft
- N531AS
- Make and model
- Boeing 737890
- Aircraft serial
- 35199
- Aircraft time
- 34,013 hours, 10,072 cycles
- System (JASC)
- 2310 · HF Communications System
- Part
- Satcom
- Condition
- Malfunctioned
- Location
- Cockpit
- Stage of operation
- NR
- How discovered
- O
- Nature of condition
- O
- Precautionary procedure
- K
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.