Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
February 21, 2019
Submitted
February 26, 2019
Operation
Air carrier
Aircraft
N457AS
Make and model
Boeing 737990ER
Aircraft serial
36355
Aircraft time
20,215 hours, 6,645 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCK-UP. GROUNDED - YES. ACCOMPLISHED RESET PROCEDURE PER ASA 737NG QRH PROCEDURE. SAT PROMPT RETURNED.