Service difficulty report · Unknown · Boeing 737990ER

Difficulty date
March 10, 2019
Submitted
March 11, 2019
Operation
Air carrier
Aircraft
N493AS
Make and model
Boeing 737990ER
Aircraft serial
41727
Aircraft time
11,449 hours, 3,821 cycles
Part
Unknown
Condition
Abnormal
Location
Satcom
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCK UP ON POWER SHIFT. GROUNDED - YES. ACCOMPLISHED RESET PROCEDURE IAW QRH. SUCCESSFUL.