Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
April 26, 2019
Submitted
April 29, 2019
Operation
Air carrier
Aircraft
N434AS
Make and model
Boeing 737990ER
Aircraft serial
61620
Aircraft time
12,544 hours, 4,035 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
TX
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT MENU SELECTION MISSING ON GROUND FROM FMC CDU. GROUNDED - YES. ACCOMPLISHED B737 QRH SATCOM LOCK-UP CHECKLIST. SAT PROMPT NOW DISPLAYED ON CDU.