Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
July 4, 2019
Submitted
July 9, 2019
Operation
Air carrier
Aircraft
N474AS
Make and model
Boeing 737990ER
Aircraft serial
40715
Aircraft time
15,989 hours, 5,215 cycles
Part
Satcom
Condition
Locked
Location
Cockpit
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP PROCEDURE PERFORMED. GROUNDED - YES. SATCOM RESET SUCCESSFUL.