Service difficulty report · Satcom · Boeing 737890

Difficulty date
August 12, 2019
Submitted
August 15, 2019
Operation
Air carrier
Aircraft
N558AS
Make and model
Boeing 737890
Aircraft serial
35177
Aircraft time
49,914 hours, 14,719 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM IS NOT MAKING CALLS. GROUNDED - YES. PERFORMED SATCOM COMMUNICATION SYSTEM VOICE TEST REF B737-800 AMM 23-15-00-730-801. CALLED DISPATCH ON SAT COM 1 AND SATCOM 2. SUCCESSFULLY ESTABLISHED CLEAR TWO-WAY COMMUNICATION ON BOTH. OPS. NORMAL. NO FAULTS NOTED.